FAQS
Welcome to our FAQ section. Here, you'll find answers to common questions about Shandong Laigong Machinery Manufacturing Co., Ltd., our products, sales processes, and support services.
Shandong Laigong Machinery Manufacturing Co., Ltd. is a leading manufacturer of heavy machinery based in Laizhou, Yantai City, Shandong Province, China. We specialize in producing high-quality construction equipment for various industries.
While we operate in the same industry and have similar names, Shandong Laigong Machinery Manufacturing Co., Ltd. is a distinct and independent entity. Shandong Laigong is an independent manufacturer focused on our specific product lines and digital sales strategies.
Our primary manufacturing and operational base is located in Laizhou, Yantai City, Shandong Province, China.
We primarily manufacture a range of essential construction and engineering equipment, including:
• Loaders
• Excavators
• Forklifts
• Self-loading Concrete Mixers
Yes, some of our notable loader models include LG916, LG918, LG926, LG936 ,LG938, LG939 and LG946 .While we produce self-loading concrete mixers, specific models are best discussed with our sales team for the latest offerings.
For specific customization requests or specialized attachments, please contact our sales department directly. We strive to meet diverse customer needs.
"Laigong LGCM" is our innovative online platform launched in June 2022. It was developed to provide customers with quick access to product information, overcome sales limitations, and cater to niche market demands. Through "Laigong LGCM," we offer a comprehensive closed-loop service covering promotion, sales, delivery, and after-sales support, enhancing the overall customer experience .
You can explore our products and make purchases directly through our "Laigong LGCM" online platform. Additionally, we work with a network of over 300 dealers nationwide. Please contact us, and we will connect you with the appropriate sales channel or dealer in your region.
We are committed to providing excellent after-sales service. Our "Laigong LGCM" platform facilitates a closed-loop service for sales and support. We also plan to expand our online services to include an after-sales visit section to further enhance customer satisfaction . For immediate support, please contact our dedicated service team.
Warranty periods vary by product type and model. Please contact our sales or service team for detailed warranty information specific to the equipment you are interested in.
To ensure the longevity and optimal performance of your equipment, genuine spare parts are available. Please reach out to our after-sales service department or your local authorized dealer for assistance with parts procurement.
We are continuously looking to expand our global network. We actively support our dealers, including providing new media operation training and guidance through our "Laigong LGCM" platform. If you are interested in becoming a dealer, please contact our business development team to discuss potential opportunities.
